In today’s economic times many retailers are facing the reality of lower sales. For those opening a dollar store, the same reality exists. The good news is shoppers are looking for great bargains, and a well-run dollar store is positioned to offer exactly the bargains they seek. It’s merely a matter of knowing exactly what your customers must have, and then locating those products at super-low prices. In this article I present 4 tactics for dealing with lower sales after opening a dollar store.
1) Fix the problems within your store. If sales are decreasing it is important to understand why. Don’t blame the economy. Start carefully examining every aspect of your business for signs of weakness. Focus effort on growing traffic to your store. Be sure you have exactly the items shoppers need whenever they enter your store. Look for ways to build the average sale size in your store. Be sure customer service remains an area of focus for your business in good times and bad as well.
2) Move your store to a smaller, lower-cost location. If you are in the position to exit your lease, then difficult times might be the right time to locate a smaller, better located and lower priced retail space. While there are costs associated with making the move, physically up and moving your business can be the right option. If you are opening a dollar store business in a new, smaller location expect that in addition to the obvious costs of preparing the new space and moving your equipment and inventory, there will be costs to promote your business so current shoppers know of the move. There will also be costs associated with replacing customers that are lost in the move.
Of course there can be many lease issues to taking this step. Before you give up on that option, be sure to meet with your landlord to discuss any options they might support. (For example, possibly they have a smaller space that could be traded.) Make sure this is the right move for the next several years.
3) Reduce the size of your existing store. If downsizing is the right answer and you are unable to move into a smaller location and you are still faced with a space that is really too big for sales, then consider adding a temporary wall to reduce the size of your existing retail space. You instantly reduce the amount of inventory and the staffing required in support if your store.
You do maintain the current lease payments, however. I suggest you work with your landlord for some relief as an option. Most landlords are aware and many are sympathetic to your plight. If you’ve established a good reputation as a tenant, you just might be surprised at the results of this discussion.
Don’t allow the new back-room space to become a catch-all for clutter. In fact you might want to liquidate excess fixtures and supplies as a means of generating some quick cash. Work your existing inventory down to the size of your new store. However be sure you maintain adequate supplies of the commodities and in-demand products your customers seek throughout this process. Adjust all spending to reflect the new, smaller store size.
4) Close your store. Certainly this option was never a consideration when you were first opening a dollar store. However, if all else fails closing your store might be the best option. There will likely be emotions associated with this decision. Do everything in your power to maintain a strictly business approach. If there are doubts about your decision seek counsel with your trusted advisors or bring in an expert to provide advice and options for your business. Once the decision is made that closure is the best option, proceed quickly. Schedule your closeout plans, and get started.
To your dollar store business success!
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